Returns & Exchanges

At JAYNE, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your selection isn't quite right, we are here to help you find the perfect fit or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the unworn items with original packaging into the shipping box and attach the prepaid return label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your tracking records.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.